Feedback From Our Clients
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At Vicinia Gardens, we are privileged to have served many seniors in Fenton and Otsego, MI. We consider it an honor to earn the trust of our residents and their family members.
"Dear Barri & Staff:
I have conferred with the members of our family and we all would like to express our profound appreciation for the care and consideration that you provided to our mother, Catherine Conti, while she was a resident at Vicinia Gardens of Otsego. The staff at your facility went out of their way to get to know Catherine's habits, likes and dislikes and treated her with much respect and compassion.
We are thankful that you have successfully opened and competently operated a new facility in the Ostego area, which has been very convenient for us to frequently visit our loved one. I am especially grateful for the manner in which you resolved any issues that arose during our mother's stay. We hope and trust that you will continue providing great care to your residents and the community for many years in the future.
Louis J. Conti
"Thank you VFW Post 3030 Honor Guard, especially Rick Kelly, for all you did to put together such a lovely tribute to Bob. A giant thank you to all the girls in the kitchen for all the wonderful food. Thanks for all the cards and lovely flowers. Janis, your crew really outdid themselves. Thanks, Commander Joe Graves, for the music you put together for me - I loved it all and will treasure it always. Thanks so much to all the girls at Vicinia Gardens for their love and caring for Bob and myself Also thanks to Ben and Amy at Winkels for all their help at this time."
God Bless to all of you!
-Fran Kennicott and family
"Thank You Vicinia Gardens!! My mom at 91 was getting to the point where all of her friends had passed away and living in the country she was very lonely. Since moving to Vicinia Gardens with the caring staff, activities and new friends she is happier than I have seen her in a long time. My family is so thankful and we trust them to take good care of her. She is very proud to show everyone her room and the beautiful facility. She can even get her hair done each week on site. So a big thank you to the staff and we are so glad she can live there"
- Denise (Her daughter)
"You are a wonderful team of caring, compassionate, patient, skillfull, big-hearted people. You made my mom's last 6 weeks among the happiest that she had in years. And you brought great peace of mind to me. There's no way for me to thank you for the huge contribution you have made to our lives. Except "thank you" "
With Love - Amelia Hansen (Vadra's daughter)
"Dearest Barri and your Amazing Staff,
Thank you to one and ALL for hosting my visit/ P.J. party week with my mom, Irena Meyers. Such a unique, special and memorable time for both of us.
I was heartened to find Mom thriving and engaging with each of you and her fellow residents. You each have helped her to make Vicinia Gardens her home - not an easy task I learned from the residents.
You each have a special talent to work, care, nurture and comfort seniors who need and rely on assistance to enjoy their hopefully Golden Years. Our family is blessed to have each of you partnering with us to give Irena happy days!
Awesome & Amazing! Hugs of Appreciation for / to each of you & all you do.
"I would like to extend our sincere appreciation in the wonderful, loving, and caring team at Vicinia Gardens. The love for each other and the residents goes beyond words. My brother and I really appreciate the call we got from staff to let us know mom was doing well when we had that snowfall storm. I felt so relieved knowing you took the time out to call, knowing that family was stranded and unable to get out to see our mom. I cannot say enough about how dedicated and wonderful the staff is, and how the employees take pride in their work and enjoy their job. It is such a relief knowing that mom is at the best place with an awesome staff to look after her. Thank you."
-Patsy and Dan
"I have been wanting to let everyone know how happy my family and I are with the decision to move my Mom, Carol Drake, to Vicinia Gardens (one month ago). I can’t even describe the feeling of comfort and relief we have experienced since the move. My Mom used to phone me 4 to 5 times per day to say “I’m ready for you to come get me” and now that never happens. The activities director “Meaghan” is awesome, the staff is awesome and I always feel at home here. My Mother’s overall health has improved as well. She is now staying dry most all nights and all medical problems are addressed right away! Barri, Debbie and Corrine are on top of everything. I LOVE this place! Thank you for all you do. We are so thankful we found Vicinia Gardens Memory Care in Fenton for my Mom. She is always smiling and has made wonderful friends here. The staff is compassionate and caring and are like family. They have a top-notch management team and they address any concerns we have. They have fun outings and our mom loves the food and enjoys the activities. Couldn’t ask for a better place!"
"We are so thankful we found Vicinia Gardens Memory Care in Fenton for my Mom. She is always smiling and has made wonderful friends here. The staff is compassionate and caring and are like family. They have a top-notch management team and they address any concerns we have. They have fun outings and our mom loves the food and enjoys the activities. Couldn’t ask for a better place!"
-The Family of Louise Church
"My mother, Jane Mrowka, is a resident at Vicinia Gardens-Assisted Living. Jane moved in February 2016, after being at another facility for a couple of months which was not a good fit. Jane is 83, has dementia and recently lost her husband of 64 years. My mother went from sleeping all day and refusing to participate in any activities before moving to Vicinia Gardens, to making friends and having fun. Jane still struggles with sadness and depression from the loss of her husband, but with the help and encouragement of the wonderful Vicinia Garden’s Staff, she is having many more happy moments.
When I visit, my mom tells me how she loves her new home. She says the food is delicious, the people are nice, and they have lots of activities she can pick and choose what she wants to do.
Knowing that my mom is happy and well-cared for, gives me peace of mind.
I would highly recommend Vicinia Gardens to any and all families with elderly loved ones needing assistance."
"My mother was a resident of Vicinia Gardens because she needed round-the-clock care for her dementia. She received her daily medication from trained personnel and physical assistance when it became necessary for showering and dressing. The staff also encouraged my mother to join some of the daily social activities to keep up her mental, physical, and emotional faculties. They also gave my mother reminders when needed for meal times and activities.
I was encouraged to visit my mother whenever I wanted. The facility is safe, comfortable, and stimulating to residents and family. The meals were well presented, healthy, and tasty, and you could eat a meal with your loved one.
There are interesting activities for the residents: holiday handcrafts, chair kickball, table games (cards, puzzles, bingo, etc.), outings, which could be short walks to Mancino’s, a car ride to a local restaurant, etc. Also, personal pampering is available: manicures, pedicures, and hair styling.
Several entertainment programs are available in the lobby for those who choose to go: sing-a-longs, yoga, pet visits, movies on the big screen, or bible reading.
My mother spent her last year and a half safe, healthy, and content at Vicinia Gardens and I am thankful!."
-Linda Finch and Family
"It is my pleasure to write a testimonial for Vicinia Gardens. My mother received such excellent care there that my wife insisted that her mother become a resident when she needed assisted care. The management and staff are professional, helpful, kind, and above all, caring. The intimate, 20-resident facility allows for individual care, which sets them apart from other larger facilities. The staff is more than willing to assist not only each resident, but also with any request of a family member no matter how large or small. My wife and I were always confident that our loved ones were receiving the best care possible at all times. I will continue to recommend Vicinia Gardens to anyone looking for a highly competent and caring facility for their loved ones. I am so impressed with Vicinia Gardens that I have given them permission to provide my personal phone number to anyone who wishes to speak directly with me."